Legal — Draft for Review

Terms & Conditions

July 8, 2026

1. Acceptance of Terms

The website located at www.Venntive.com (the "Site") has been provided by Synchronous Technologies, Inc., dba Complete CRM, dba Venntive (hereinafter "Venntive") to any person or entity that accesses, browses, or otherwise uses the Site, either manually or via an automated device or program (hereinafter "User"). The Site is subject to User acceptance of the following Terms of Use ("Agreement") which may be updated by Venntive from time to time. By becoming a User of the Site, User agrees to be bound by all terms of this Agreement. Questions about this Agreement should be directed to support@Venntive.com before using this Site.

2. Description of Services

Venntive is an Internet networking service provider, utilizing web-based software, where business owners, marketing professionals, and group members can organize their groups, perform marketing functions, and manage corporate operations. Anyone who takes advantage of the aforementioned software in any way, form, or fashion shall be considered a User for purposes of this Agreement.

3. Conditions of Use

If a User chooses to register on the Site, such User must provide certain personally identifiable information, including but not limited to name, address, and email address (collectively "Registration Information"). Providing false Registration Information constitutes a material breach of this Agreement, to which Venntive may immediately terminate User's access to the Site.

4. No Endorsement of Content or Businesses

Venntive makes no representations, warranties, or endorsements regarding the quality, accuracy, reliability, or condition of any content posted on the Site. Venntive does not control the quality, safety, truth, or accuracy of content posted on the Site and shall have no obligation to review such content. All content provided by Users is the sole responsibility of the User.

5. Acceptable and Lawful Use of Site

Any Registration Information, computer information, or other information User provides to Venntive in connection with use of the Site shall not be false, inaccurate, deceptive, or indecent; shall not contain viruses or other harmful code; shall not infringe any third party's intellectual property rights; shall not be defamatory or unlawfully threatening or harassing; and shall not create liability for Venntive. Users shall comply with all applicable laws, statutes, ordinances, and regulations regarding use of the Site.

6. Acceptable and Lawful Use of Software

Any use, reproduction, or redistribution of any products by User that are not in accordance with the intended use of the Site are expressly prohibited by this Agreement and by law. ANY COPYING, DISTRIBUTION, REPRODUCTION, OR REDISTRIBUTION OF THE SITE OR ANY SOFTWARE PRODUCTS TO ANY OUTSIDE LOCATION, SERVER, OR PARTY IS EXPRESSLY PROHIBITED WITHOUT THE EXPRESS WRITTEN CONSENT OF VENNTIVE.

7. License Granted

User grants Venntive a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright and publicity rights User has in the Registration Information provided to Venntive, in any media now known or hereafter to become known. Venntive may only use Registration Information in accordance with its Privacy Policy at https://www.Venntive.com/privacy-policy.

8. Relationship

No agency, partnership, joint venture, or employee-employer relationship is intended to be created by this Agreement between User and Venntive. This Agreement is between the User and Venntive and is not intended to be for the benefit of any third party.

9. Security

Venntive utilizes reasonably secure servers to protect Users' Registration Information. Users shall not disclose Registration Information to third parties. Users understand that they are fully responsible for all activities which occur under their Registration Information. User agrees to immediately notify Venntive in writing of any unauthorized use of User's account.

10. Privacy Statement; Email

Users have read and understand the terms of our Privacy Policy at https://www.Venntive.com/privacy-policy, which is hereby incorporated into this Agreement by reference. Users acknowledge that by becoming a User, they consent to receipt of certain email messages from Venntive in connection with the use of the Site and software.

11. System Integrity

Users shall not use any device, software, or routine to interfere with the proper working of the Site. Users shall not use any method to intercept or expropriate any system data or information from the Site without the express written consent of Venntive.

12. System Outages

Venntive periodically schedules system downtime for maintenance and other purposes. Unplanned system outages also may occur. Venntive shall have no liability whatsoever for the resulting unavailability of the Site or for any loss of data or transactions caused by planned or unplanned system outages.

13. No Warranty

Venntive provides this website and software products "as is" and without any warranty or condition, express, implied, or statutory. Venntive specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose, accuracy of informational content, and non-infringement. User assumes total responsibility and risk for use of this site and the software products.

14. Limitation of Liability

Venntive, its parent company, shareholders, affiliates, suppliers, or their respective authorized representatives shall not be liable for any indirect, consequential, incidental, special, punitive, or exemplary damages, or for any loss of profits or revenue, regardless of such party's negligence or whether such party knew or should have known of the possibility of such damages.

15. Indemnification

User shall indemnify, defend, and hold harmless Venntive, its parent company, shareholders, subsidiaries, affiliates, officers, directors, employees, agents, and advisors from and against any and all claims, demands, actions, costs, liabilities, losses, and damages of any kind resulting from User's use of the Site or software products provided hereunder by Venntive.

16. Notices

Notices to Venntive shall be sent by email to support@Venntive.com or by certified mail to: Venntive, 25 Maple Avenue, Warwick, NY 10990

17. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of New York. Any suit relating to this Agreement shall be brought exclusively in the courts of Goshen, NY, and the Parties consent to the jurisdiction thereof.

18. No Spam

User shall not send unsolicited bulk email (spam). All Users are required to accept and adhere to Venntive's Anti-Spam Policy. This policy also applies to using Venntive's network to send SMS text messages.

19. Third-Party IntegrationsNew

Connecting a Venntive account with third-party integrations is available with subscription. These third-party integrations may request permissions to access data or send information to your Venntive account. It is the User's responsibility to review any third-party integration's own policies and terms before authorizing access.

Any permission granted by a User to a third-party integration grants that third party access to the corresponding account data, which may include the ability to view, store, or modify Venntive account data. Venntive is not responsible for the policies or practices of any third-party integration. Users are encouraged to carefully review all permissions granted to third-party applications before authorizing them.

20. BAA SubscriptionNew

Users have the option to add a Business Associate Agreement (BAA) to their subscription for an additional fee. A BAA is designed to address the specific requirements of healthcare entities and their handling of protected health information (PHI). When a BAA is in effect, it supersedes certain terms of this standard Agreement to the extent necessary to comply with applicable healthcare laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA). Users are advised to carefully review the BAA for details on which clauses it overrides. Users remain responsible for ensuring their use of the system and services, with or without a BAA, complies with all relevant laws and regulations. In the event of any conflict between a BAA and this standard Agreement, the BAA shall take precedence in matters related to the handling and protection of PHI. For more information on adding a BAA to a subscription, contact Venntive's sales team.

21. Miscellaneous

This Agreement and any documents expressly incorporated by reference constitute the entire agreement between the Parties pertaining to the subject matter hereof. Venntive may, at its sole discretion, unilaterally amend or modify this Agreement at any time by posting notice on the Site. Continued use of the Site constitutes acceptance of any modified terms and conditions. Venntive may at any time assign its rights or delegate its obligations hereunder without notice to User.

22. Inquiries

Questions concerning the Site, the software products, or any aspect of this Agreement should be directed to support@Venntive.com.