How Venntive Stacks Up
Let's get one thing out of the way right up front.
You don't have to build technology stacks when you use Venntive.
The Venntive customer relationship management (CRM) platform doesn’t just help businesses build better relationships with customers, it helps businesses work better together. CRM tools help you track all of your interactions with customers — and potential customers — and build closer relationships with them. Venntive’s cloud-based CRM brings your sales, marketing, support, success and other teams together in a holistic environment that encourages collaboration, making it easy to deliver great customer experiences.
There are a ton of CRM options! Some focus on a particular aspect of your business or a particular business vertical. Others take a broader approach. You've likely heard of Venntive, but how does it stack up to the competition?
How Venntive competitors compare to Venntive
The market is full of CRM solutions. Putting the competition up head-to-head against what Venntive delivers is a good starting point.
To begin a Venntive competitor analysis, let’s compare some of the most important CRM features.
Being able to start, grow and manage your business within the same, scalable platform.
It should be easy to onboard your CRM, even when you are migrating from another CRM.
Your CRM should be robust enough to scale with you as your business grows.
Some CRMs actually have built-in limitations to scaling. They’re just not made to integrate across all areas of your business or address more complex business needs. This is the last thing you need when you’re gaining growth momentum.
Some are single-point applications that focus on one specific business area disconnected from the rest of the business operations. A service single-point solution, for example, might fulfill service needs, but require completely separate solutions for sales, marketing, and the rest of your company. Suddenly, your “simple” solution is creating the need for a complex application stack around it. Can’t really call them solutions, right?
Venntive solutions span sales, service, marketing, and more. Venntive customers are able to reduce their stacks overall, and save money in the process. Whether you’re a solo entrepreneur starting out or at a large enterprise in a highly regulated industry, you’ll find Venntive is an authentic solution that fits your needs.
Some Venntive competitors offer a long list of “partners” to create a complete solution via APIs and plug-ins,to customize your user experience. With Venntive CRM, you take advantage of our latest innovations without the work of installing new software or skilling up new employees. The Venntive platform lets you grow your capabilities beyond what Venntive competitors can offer.
That is not to say that we don’t have a few very select partners delivering unique capabilities.
Recent additions to the platform further extend what’s possible within the Venntive ecosystem:
- Shopify provides a complete e-commerce platform for online stores and retail point-of-sale systems.
- Zoom provides a secure, reliable video platform to power all of your communication needs, including meetings, chat, phone, webinars, and online events.
- Stripe lets you scale faster by building your business on Stripe's payment processing platform and collect money with Venntive signup forms.
- Twilio provides all the tools for complete call system management, SMS/MMS campaigns to communicate with everyone in the world.
- Zapier lets you automate processes without a developer. Venntive makes it even easier with a growing Zapier library of prebuilt Zaps.
Venntive provides clear expansion paths when you need more user seats and functionality, Venntive is made to scale. But, our deep integration with Zapier means easy integrations with the third-party business tools you already use.
Solving your unique business needs with advanced customization
Customization can really spell the difference between a successful CRM implementation and spending resources on technology that doesn’t do much for your business. When choosing a CRM, it is important to make sure it can fit your unique business case. Most solutions lack advanced customizations necessary to run and optimize data-driven campaigns and provide a seamless experience for your customers. Many of these solutions limit customization to certain account tiers, making certain features and customizations financially out of reach.
With Venntive, you can easily make your CRM your own — with clicks, not code. You can scale and streamline processes using custom objects, customizable screens, and design-branded, external-facing resources for your customers. Whatever your business case is, you can tailor Venntive to meet your needs, thanks to advanced customization.
Making data-driven business decisions with advanced reporting and analytics.
Robust reporting and analytics capabilities help you keep tabs on the health of your business. Whether you’re looking for executive-ready dashboards or custom number crunching, your CRM tool should come equipped to handle your data needs. Unfortunately, not all of them do.
With Venntive, you can leverage all of your data in one place with sophisticated embedded analytics. Venntive comes ready to turn information into insights, including:
- Reports and dashboards: Use dashboards and customized reports to identify trends and measure sales progress to see what’s working and what’s not.
- AI-powered service analytics: Optimize service with embedded analytics and AI that can help support agents deliver personalized service with predictive insights.
- B2B marketing analytics: Track what efforts improve campaign performance and marketing ROI. And stay connected to your CRM data, so that you can act on your insights quickly and adapt when needed.
Having a 360-degree view of the customer to build long-lasting relationships is the point.
One of the biggest advantages of using a unified platform is gaining a 360-degree view of your customers. It’s not easy for companies to deliver on changing customer expectations. It’s especially hard if companies have disparate systems where customer data is siloed. Some Venntive competitors that offer point solutions or don’t have a comprehensive platform are unable to provide access to trusted, shared data across teams. That means teams can’t work together in real time to deliver a top-notch, connected customer experience.
This type of fragmentation often happens when department heads purchase CRM to solve a single business problem. And when departmental leaders buy, implement, and manage CRM in silos, it makes it that much harder to become customer-centric and deliver seamless customer experiences.
Venntive’s unified platform offers a 360-degree view of the customer.
By connecting and centralizing all of your customer data you enable employees to escape their silos and meaningfully engage with customers across every department.
Making the most out of your CRM with a robust community
When choosing the right CRM for your business, you want to make sure that you’ll get quick answers to any question that comes up. Whether you are new to CRM or an experienced user, there are always learning opportunities to make sure you are getting the most out of your investment.
The Venntive Community of CRM users drives innovation within the Venntive ecosystem itself. Since 2001 when we launched as an ESP (Email Solution Provider), we have always welcomed suggestions for new features from our customers. That has driven our growth and innovation to become the most comprehensive holistic CRM platform.
Get advice and expertise from our growing community of partners driven to blaze a trail for their customers.
Choosing a partner that values trust above all
Trust — including data security, privacy, and transparency — is extremely important to have with your CRM vendor. When comparing Venntive to its competitors, it is important to know that Venntive is relationship-driven, and trust is the foundation. Every day we work to earn and keep your trust. All of our product offerings are built on our private cloud with multiple security redundancies that provide the same core technical resources and security for all of our customers, no matter how big or small. Product updates are automatically rolled out to all customers multiple times a month, ensuring their data is kept safe without any action on their end.
Venntive provides real-time transparency around service availability and performance for Venntive products. We post the latest security advisories and best practices, alongside educational resources for shoring up your own information security. As you can see, nothing is more important to our company than the privacy of our customers’ data.
Venntive Tierless CRM
When comparing CRM competitors to Venntive, it’s important to know the unique distinction of Venntive. We don’t do tiers. Every account has every feature. Let me repeat that -
Every. account. has. every. feature.
When we talk about a Complete CRM Solution, we MEAN a complete CRM solution. If a feature is not needed, just turn it off. When the time comes, just turn it back on with one click. It is already integrated, included, at no extra cost.
Most of our competitors continue to hold essential features hostage behind successively more expensive tiers. Some are so complicated, they provide a special consultation to help figure out the cost.
More Venntive strengths
The World’s Most Complete CRM
Customers often cite Venntive’s ease of use, scalability, and industry-specific features and integrations as part of what sets us apart from the pack. We strive to offer solutions to fit businesses of every size, across all industries. Another reason customers have embraced the Venntive platform is our outstanding personalized support get the most out of Venntive.
Venntive is the market leader when it comes to customer satisfaction for growth among potential CRM buyers.
Venntive CRM is delivered through the cloud as software as a service (SaaS). On one hand, that means there is never any need to pour cash reserves into hardware and software purchases. Your users access your Venntive instance via web browsers and our responsive mobile version, and we take care of the rest — from regular software updates to keeping your customer data secure in our cloud. Speaking of data security, we do nightly back-ups.
CRM for many industries
Venntive works with a range of industries, including financial services, healthcare, life sciences, accounting, communications, retail, media, government, manufacturing, automotive, real estate, higher education, and nonprofit.
Several major CRM competitors target some of the same industries. However, other CRM vendors can’t match the breadth of Venntive’s reach, nor the depth of our industry-specific features and expertise. But, the real differentiator is the complete no-code customization throughout the platform.
Mobile access to business systems and data is essential. Modern CRM platforms need quality mobile apps that work from anywhere. The Venntive responsive version brings easy-to-use CRM capabilities to iOS and Android devices. Both Microsoft Dynamics CRM and SAP offer mobile apps. But only Venntive puts a full, intelligent CRM platform in your pocket, offering seamless transition from desktop to mobile, personalized navigation and favorites, and all of your custom Venntive apps in one place.
Social media integration
Not only does Venntive integrate with Microsoft Outlook, Google Workspace, Word, and Excel; it also integrates with social media sites like Facebook, Twitter, and LinkedIn. Venntive’s social media integration eliminates the need to toggle between the CRM and other productivity apps.
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