Support
We know what it’s like when you need to find the answer to a question, like, now! So, take a deep breath. There’s always an answer.
General Support
Take a look at the Frequently Asked Questions (FAQs) for instant help. If you still have a question, write us and we’ll get back to you within 24-48 hours.
If you need to ask a question or report an issue with your service, you may open a “support request” in this section.
Account Support
1. Please use our extensive Knowledge Base accessible in your account to research any questions you may have. It’s at your fingertips 24/7.
2. If you’re still searching for the answer, use the Support Ticket form on the Help page in your account to tell us what you need and please include as much information as possible. You can tell us if it’s Low, Medium, or High Priority and we will do our best to respond in a timely manner.
3. Live support is available Monday through Friday, 9 am – 6 pm ET.
